Your 24/7 customer portal

Applicable to Swiss Protect, Swiss Care and Magnitude policies purchased after April 2020.

MyZurich Life provides various personalized service to you
Policy enquiry

View policy information, policy status and account value at a glance.

Payment and fund transaction history

Track all your transaction records including premium payment, asset allocation with fund price and value.

Risk profile questionnaire

Check your current risk appetite and update risk profile questionnaire instantly.

Fund redirection

Make plans for your future premium allocation.

Fund switching

Switch the investment choices in a few clicks at any time.

Complete registration in 3 simple steps
  • Upon successful policy application, a welcome message and email enclosed with a registration link will be sent to you.
  • Open the link to fill in your information and set your user ID and password.
  • Once you have registered successfully, log in to your account to manage your insurance policies and allocate your assets.
Please refer to MyZurich Life User Guide for more details regarding the portal.
Frequently asked questions
  • Can I access all my Zurich insurance policies on MyZurich Life?
  • Can I use a non-Hong Kong mobile number for receiving MyZurich Life SMS?
  • What are the supported browsers for MyZurich Life?
  • Can I access all my Zurich insurance policies on MyZurich Life?

    Only Swiss Protect Term Insurance Plan and all life policies (except Pacific) issued on or after May 1, 2021 could be accessed on MyZurich Life.
    To get access to MyZurich Life, you may find a registration link in our welcome notification once your life insurance application is approved.

  • Can I use a non-Hong Kong mobile number for receiving MyZurich Life SMS?

    Yes, you can use any registered mobile number (including China numbers) for receiving MyZurich Life SMS. However, different telecom service providers may have limitation on servicing area, we suggest you use email for communication.

  • What are the supported browsers for MyZurich Life?

    Computer: Google Chrome, Microsoft Edge
    iPhone: Safari
    Android mobile device: Google Chrome

For any help you need

Don't hesitate to contact us. We are always here.

Tel.: +852 2968 2383

Monday to Friday: 9:00 a.m. - 5:30 p.m.
(Except public holidays)

Have specific questions? Find us here .